1. What is PaySlowSlow?

PaySlowSlow is a Buy Now, Pay Later service that allows customers to make flexible interest-free payments online over the course of 12 months. 

2. How do I use PaySlowSlow?

You can browse through the PaySlowSlow Shop website and add your items to your cart and checkout by selecting PaySlowSlow as your preferred payment method when you pay. 

3. Are there any interest or late payment fees using PaySlowSlow?

There are zero interest or hidden fees at all times when you purchase using PaySlowSlow. However, we do charge an Admin fee of RM15 per 30 days for each order ID.

4. Why hasn’t my order arrived yet?

Do contact with us via WhatsApp or email to our customer service for us to do further checking on your order. 

5. Can I request for a refund?

Do contact with us via WhatsApp or email to our customer service for us to do further checking on your order, at the meantime you can refer to our refund policy. 

6. Do I need to finish paying the full amount before receiving an order?

You will receive your order after you pay the first instalment. The 3 subsequent instalments will be deducted from your payment option every 30 days.

7. How to contact PaySlowSlow if there is any issue with my purchase?

You can reach us via Whatsapp chat (013-8371622) or email to [email protected] .